A novel framework for a pull oriented product development and planning based on Quality Function Deployment

Abstract Nowadays, manufacturing organizations face with increasing pressures from the frequent changes in product type, continuous demand fluctuations and unexpected changes in customer requirements. In order to survive in this turbulent environment, manufacturing organizations must become flexible and responsive to these dynamic changes in the business environment. In this research, this papers has reviewed the current literature in the area of pull-oriented product systems and has suggested a novel framework for a pull-oriented product development system compatible with today’s manufacturing environments. In the proposed framework, using the Quality Function Deployment (QFD) 4-stage matrix, a framework for product development has been proposed. The paper has used four general processes for products assembly. The framework provides capabilities for customer order analyze by a decision support system for order acceptance/rejection decision. Moreover, the accepted orders are prioritized into high and low priority orders, considering profitability of orders and a proposed assemble-to-order (ATO) production system for pull-oriented environments will handle the orders’ fulfilment. The validity of proposed framework has been investigated by process analysis and simulating a scenario.

Keywords Product development system, Pull-oriented system, Quality Function Deployment (QFD), Assemble-to-order production (ATO).

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A novel framework for a pull oriented product development and planning based on Quality Function Deployment

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